Someone sent me a .doc file that I couldn't open because of the
way Apple Mail encodes files.
Here's a site that will decode the file for you.
To avoid the problem in the future, here are the instructions:
"Sending via Apple Mail
Before sending attachments via Apple Mail, make sure that under the
menu Edit> Attachments, the option Always Send Windows-Friendly
Attachments is checked. Selecting this option helps to avoid problems
even when the recipient of the email is using a Mac."
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